All of the impacted orders will ship out by end of day, July 20, 2017.
Jul 20, 11:18 PDT
An order transmission error has caused 342 orders at the New Lenox, IL warehouse not to ship out as scheduled on July 18, 2017. We are working on updating these orders so they ship out tomorrow, July, 20, 2017.
Jul 19, 14:16 PDT
All impacted orders now have USPS tracking numbers.
Jul 14, 15:05 PDT
Some orders that shipped out of the New Lenox, IL warehouse via USPS on July 11th, 2017 do not have tracking numbers posted on the Shipwire platform.
We have identified the issue at hand and are working on getting the tracking numbers to fill in for these orders on platform.
Jul 13, 19:02 PDT
This incident has been resolved.
Jul 10, 13:44 PDT
An undetected issue with our Salesforce e-mail gateway delayed the delivery of messages bound for our Sales and Customer Success teams between Saturday July 8th and the morning of July 10th, Pacific time.
The issue has been resolved and e-mails are now processing normally.
Jul 10, 10:54 PDT