Some orders with kits/virtual kits/bundles are not mapping to an accurate SKU
Incident Report for Shipwire
Resolved
This incident has been resolved.
Posted 6 months ago. Nov 03, 2017 - 18:41 PDT
Monitoring
We have implemented a hot fix to address this issue and are no longer seeing incoming orders being impacted by this issue. We apologize for any inconvenience this may have caused.
Posted 6 months ago. Nov 03, 2017 - 13:10 PDT
Identified
We have come across an issue where some orders that contain kits/bundles/virtual kits are going on backorder due to the kits/bundles/virtual kits being treated as an actual SKU instead of the SKU(s) for the kits/bundles/virtual kit.
Posted 6 months ago. Nov 02, 2017 - 18:05 PDT
This incident affected: API (REST API (API v3)).