Our team has caught up on processing the delayed orders and expect no further issues moving forward.
Posted 4 months ago. Jun 15, 2017 - 15:23 PDT
Our team has caught up on a majority of the delayed orders today with only 2 left scheduled to ship tomorrow. We expect no further issues moving forward.
Posted 4 months ago. Jun 14, 2017 - 16:34 PDT
Our Eastern Creek, AUS fulfillment center saw an unexpected spike in order volume today. Because of this, we have missed the July 13th (6/13) shipping window service level agreement for about 30 merchants and their orders. We will be promptly sending those orders out for tomorrow, July 14th (6/14).
Posted 4 months ago. Jun 13, 2017 - 15:52 PDT
This incident affected: Warehouses (Eastern Creek, AUS).