Platform Status
Monitoring - FedEx Express experienced substantial disruptions at our Memphis hub last night due to severe weather that created hazardous operating conditions. The safety of our team members remains our number one priority.

Delays are possible for package deliveries across the U.S. with a delivery commitment of Tuesday, March 26, 2024. Contingency plans are in place, and we are prepared to provide the best possible service as conditions allow.

Residential recipients can enroll in FedEx Delivery Manager to stay informed of their shipment’s progress.

Consistent with the provisions of the FedEx Service Guide, shipments delayed due to inclement weather are not eligible for a refund or credit under the Money-Back Guarantee policy.

Mar 26, 2024 - 14:31 PDT
Monitoring - Effective March 15, 2024, the Postal Service will suspend international mail acceptance to Haiti until further notice due to unavailable transportation.

Customers are asked to refrain from mailing items addressed to the following country, until further notice:
Haiti
This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS), International Priority Airmail® (IPA), International Surface Air Lift® (ISAL), and M-Bag® items.

Mar 15, 2024 - 13:57 PDT
API Operational
Legacy XML API (API v1) Operational
REST API (API v3) Operational
Webhooks Operational
Carriers Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
Australia Post Operational
Canada Post Operational
DHL eCommerce (Global Mail) Operational
DHL Express Operational
DPD Operational
FedEx Operational
GLS (Netherlands) Operational
Hermes Operational
Hong Kong Post Operational
Netherlands Post Operational
Purolator Operational
Parcel Force Operational
Royal Mail Operational
StarTrack Operational
Toll Operational
UPS Operational
USPS Operational
Yodel Operational
90 days ago
100.0 % uptime
Today
ABM Operational
90 days ago
100.0 % uptime
Today
SF Express Operational
90 days ago
100.0 % uptime
Today
Merchant portal Operational
90 days ago
100.0 % uptime
Today
Beta Operational
Dashboard Operational
Merchant Application Operational
Search Operational
www.shipwire.com Operational
Business Reports Operational
90 days ago
100.0 % uptime
Today
Warehouses Operational
90 days ago
100.0 % uptime
Today
Rancho Cucamonga Operational
Mira Loma, CA Operational
Carrollton, TX Operational
Millington, TN Operational
Carol Stream, IL Operational
New Lenox, IL Operational
Lancaster, PA Operational
Jonestown, PA Operational
Tilburg, NLD Operational
Laughton-Lewes, GBR Operational
Shenzhen, CHN Operational
Mississauga, CAN Operational
Richmond, CAN Operational
Eastern Creek, AUS Operational
Hermosa, CA Operational
Daventry, GBR Operational
90 days ago
100.0 % uptime
Today
Waalwijk, NLD Operational
90 days ago
100.0 % uptime
Today
Reno, NV Operational
90 days ago
100.0 % uptime
Today
Rialto, CA Operational
90 days ago
100.0 % uptime
Today
Grossbeeren, DE Operational
90 days ago
100.0 % uptime
Today
Miami, FL Operational
90 days ago
100.0 % uptime
Today
Monroe, NJ Operational
90 days ago
100.0 % uptime
Today
Harrisburg, PA Operational
90 days ago
100.0 % uptime
Today
Fontana, CA Operational
90 days ago
100.0 % uptime
Today
Ontario Operational
90 days ago
100.0 % uptime
Today
Kemps Creek, AU Operational
90 days ago
100.0 % uptime
Today
McDonough Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Ohio Operational
90 days ago
100.0 % uptime
Today
Boras Operational
90 days ago
100.0 % uptime
Today
Perth Amboy Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
100.0 % uptime
Today
Perris, CA Operational
90 days ago
100.0 % uptime
Today
JD Atlanta Operational
90 days ago
100.0 % uptime
Today
JD Houston Operational
90 days ago
100.0 % uptime
Today
JD Piscataway Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
Shipwire Shopify App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
System Response Time
Fetching
Past Incidents
Apr 14, 2024

No incidents reported today.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Resolved - This incident has been resolved.
Apr 9, 10:29 PDT
Update - The delays in receiving tracking information on orders shipped have been resolved for the following facilities - Waalwijk NLD, Mississauga CAN, Harrisburg PA, Hermosa CA, Rancho Cucamonga CA, Millington TN. We are still experiencing some delays for the following facilities - Kemps Creek AUS, Shenzhen CN, Boras SE. We are actively working on resolving this issue and will share updates as soon as they are available.

We appreciate your patience and apologize for any inconvenience this may be causing. For any questions or concerns please contact Shipwire Customer Care at
customercare@shipwire.com

Apr 4, 16:46 PDT
Monitoring - Hello

We are currently experiencing delays with receiving tracking information on orders shipped from the following facilities - Kemps Creek AUS, Waalwijk NLD, Mississauga CAN, Harrisburg PA, Hermosa CA, Rancho Cucamonga CA, Millington TN, Shenzhen CN. We are actively working on resolving this issue and will share updates as soon as they are available.

We appreciate your patience and apologize for any inconvenience this may be causing. For any questions or concerns please contact Shipwire Customer Care at customercare@shipwire.com

Apr 2, 13:33 PDT
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Apr 3, 2024

No incidents reported.

Apr 2, 2024
Resolved - This incident has been resolved.
Apr 2, 13:13 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 08:16 PST
Update - We are continuing to work on a fix for this issue.
Mar 5, 13:48 PST
Update - We are continuing to work on a fix for this issue.
Mar 5, 12:56 PST
Update - We are continuing to work on a fix for this issue.
Mar 5, 11:31 PST
Identified - Hello,
We have been notified of an issue within the CEVA network that will impact orders going to some of our warehouse facilities. This will impact all orders shipping out of our CEVA warehouse facilities. There is currently a system outage that is impacting orders from processing at those locations.

We are working with our partners closely in order to address the issue and should have an update in the next hour or two. We appreciate your patience and apologize for any inconvenience this may be causing. For any questions or concerns please contact Shipwire Customer Care at customercare@shipwire.com

Mar 5, 09:09 PST
Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.