Waalwijk hub was experiencing order backlog due to system updates that shut down the operation earlier today. Some orders were not able to process in time before cut off.
Please be informed that Waalwijk hub is now back on track and will process all orders accordingly.
It is to inform that Hermes Standard (HMS GD) service will be disabled out from Laughton-Lewes, GBR (AFM) due to its service is unable to meet the satisfaction.
the Postal Service is temporarily suspending international mail acceptance due to impacts related to the COVID-19 pandemic and other unrelated service disruptions until further notice.
This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.
Afghanistan Australia Bhutan Brunei Chad China ( new add as of 5/17/22 , Priority Mail International only) Cuba Laos Libya Mongolia New Zealand Papua New Guinea Russia Samoa Solomon Islands South Sudan Syria Timor-Leste Turkmenistan Yemen
May 17, 15:31 PDT
Update - As of March 15, 2022, the Postal Service is temporarily suspending international mail acceptance due to impacts related to the COVID-19 pandemic and other unrelated service disruptions until further notice.
This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.
Russia (new add 3/15/22) Afghanistan Australia Bhutan Brunei Chad Cuba Laos Libya Mongolia New Zealand Papua New Guinea Samoa Solomon Islands South Sudan Syria Timor-Leste Turkmenistan Yemen
Remove (3/15/22): Central African Republic Liberia Mayotte Sierra Leone French Guiana Guadeloupe Martinique Reunion (Bourbon) Saint Pierre and Miquelon
Update - As of February 11, 2022, the Postal Service is temporarily suspending international mail acceptance due to impacts related to the COVID-19 pandemic and other unrelated service disruptions until further notice.
This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.
Solomon Islands Central African Republic Chad Liberia Mayotte Mongolia New Zealand Sierra Leone Afghanistan Australia Bhutan Brunei Cuba French Guiana Guadeloupe Laos Libya Martinique Papua New Guinea Reunion (Bourbon) Saint Pierre and Miquelon Samoa South Sudan Syria Timor-Leste Turkmenistan Yemen
Update - As of January 14, 2022, the Postal Service is temporarily suspending international mail acceptance due to impacts related to the COVID-19 pandemic and other unrelated service disruptions until further notice.
This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.
Hong Kong ( new added on 1/14/22) Solomon Islands Central African Republic Chad Liberia Mayotte Mongolia New Zealand Sierra Leone Afghanistan Australia Bhutan Brunei Cuba French Guiana Guadeloupe Laos Libya Martinique Papua New Guinea Reunion (Bourbon) Saint Pierre and Miquelon Samoa South Sudan Syria Tajikistan Timor-Leste Turkmenistan Yemen
Update - As of December 10, 2021, the Postal Service is temporarily suspending international mail acceptance due to impacts related to the COVID-19 pandemic and other unrelated service disruptions until further notice.
Solomon Islands ( new add on 12/10/21) Central African Republic Chad Liberia Mayotte Mongolia New Zealand Sierra Leone Afghanistan Australia Bhutan Brunei Cuba French Guiana Guadeloupe Laos Libya Martinique Papua New Guinea Reunion (Bourbon) Saint Pierre and Miquelon Samoa South Sudan Syria Tajikistan Timor-Leste Turkmenistan Yemen
This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items. Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.
Update - As of November 2, 2021, the Postal Service is temporarily suspending international mail acceptance due to impacts related to the COVID-19 pandemic and other unrelated service disruptions until further notice.
Central African Republic Chad Liberia Mayotte Mongolia New Zealand Sierra Leone
This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items. Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.
Update - We are continuing to monitor for any further issues.
Nov 10, 15:48 PST
Update - Effective October 22, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.
Customers are asked to refrain from mailing items addressed to the following country, until further notice: Sudan
This service disruption affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items. Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.
Update - We are continuing to monitor for any further issues.
Oct 6, 14:29 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 09:51 PDT
Investigating - USPS is temporarily disabling international mail acceptance for certain destinations due to impacts related to COVID-19 pandemic and other unrelated service disruptions.
These services disruptions affect Priority Mail Express International (PMEI), Priority Mail International (PMI), First Class Mail International (FCMI), First Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL) and M-Bag items.
Australia’s service disruption affects Priority Mail International (PMI), First Class Package International Service (FCPIS), Commercial ePacket (CeP), International Priority Airmail (IPA) packets and International Surface Air Lift (ISLA) packets only.
The following locations are suspended due to unavailability of transportation until further notice:
Afghanistan Australia Bhutan Brunei Cuba French Guiana Guadeloupe Laos Libya Martinique Papua New Guinea Reunion (Bourbon) Saint Pierre and Miquelon Samoa South Sudan Syria Tajikistan Timor-Leste Turkmenistan Yemen
Please expect delivery delays in these area impacted. Also, there will be backlog of freight next week from today hence carriers will take some time to clear them to get back to BAU.
Queensland flood impacts update: Flooding and extreme weather conditions across Queensland are impacting carrier's ability to transport mail and parcels, resulting in some delivery delays.
· Due to localized flooding in Brisbane and Toowoomba, the Warrego Highway is closed resulting in the Toowoomba area being cut off from Brisbane. · Road network disruptions on the Bruce Highway in Bowen and Flinders Highway in Charters Towers (west of Townsville to Mount Isa). · Lismore received a lot of rain overnight and more rain is expected in the coming days. · Rail network disruptions between Townsville and Cairns. · Heavy rain and flooding are disrupting services in impacted areas of Queensland.
May 13, 09:04 PDT
Update - Please be advised that our Reno, NV facility continues to experience delays in both inbound processing and outbound order fulfillment due to the fire in the area and expects delays to continue for the rest of the week. They are working through orders on a first in first out basis.
May 3, 09:42 PDT
Monitoring - Please be advised of order delays out of our Reno, Nevada facility due to a fire in the vicinity. We will continue to monitor and update.
May 2, 13:39 PDT
Please be informed that there will be a USPS Non Standard Fee apply when package dimensions exceed USPS sortation specifications and require manual sorting. These fees are set to be placed on shipments using USPS Priority Mail, Priority Mail Express, and Parcel Select.
- Parcels that are longer than 22 inches but less than 30 inches will see a $4.00 surcharge. - Parcels that exceed 30 inches in length will incur a $15.00 surcharge. - Parcels that measure greater than 2 cubic (3456 cubic inches) feet will also see a $15.00 fee added. A maximum of two non-standard fees may be assessed for a package.
Apr 28, 15:38 PDT
Royal Mail Int'l service is currently suspend from Daventry due to system upgrade, ETA will update accordingly. Alternative options would be Parcel Force or ABM Parcel Lite services until then.
We are disabling shipments to Ukraine, Russia and Belarus from all region due to carriers are currently suspending services there. Will resume until further notice.
Mar 22, 14:02 PDT
Identified - Please be advised that we are experiencing fulfillment delays at many of our fulfillment centers due to COVID-19 related impacts on labor forces. Our top priority is the health and safety of our associates and our efforts remain committed to servicing your business to the best of our ability.
Jan 7, 13:54 PST
API
Operational
Legacy XML API (API v1)
Operational
REST API (API v3)
Operational
Webhooks
Operational
Carriers
Operational
90 days ago
100.0
% uptime
Today
Asendia
Operational
Australia Post
Operational
Canada Post
Operational
DHL eCommerce (Global Mail)
Operational
DHL Express
Operational
DPD
Operational
FedEx
Operational
GLS (Netherlands)
Operational
Hermes
Operational
Hong Kong Post
Operational
Netherlands Post
Operational
Purolator
Operational
Parcel Force
Operational
Royal Mail
Operational
StarTrack
Operational
Toll
Operational
UPS
Operational
USPS
Operational
Yodel
Operational
90 days ago
100.0
% uptime
Today
ABM
Operational
90 days ago
100.0
% uptime
Today
SF Express
Operational
90 days ago
100.0
% uptime
Today
Merchant portal
Operational
Beta
Operational
Dashboard
Operational
Merchant Application
Operational
Search
Operational
www.shipwire.com
Operational
Warehouses
Operational
90 days ago
100.0
% uptime
Today
Redlands, CA
Operational
Mira Loma, CA
Operational
Carrollton, TX
Operational
Millington, TN
Operational
Carol Stream, IL
Operational
New Lenox, IL
Operational
Lancaster, PA
Operational
Jonestown, PA
Operational
Tilburg, NLD
Operational
Laughton-Lewes, GBR
Operational
Shenzhen, CHN
Operational
Mississauga, CAN
Operational
Richmond, CAN
Operational
Eastern Creek, AUS
Operational
Hermosa, CA
Operational
Daventry, GBR
Operational
90 days ago
100.0
% uptime
Today
Waalwijk, NLD
Operational
90 days ago
100.0
% uptime
Today
Reno, NV
Operational
90 days ago
100.0
% uptime
Today
Connectors
Operational
Shipwire Shopify App
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
May 13, 08:55 PDT
Identified -
Please be advised that our warehouse systems in Reno, NV and Lancaster, PA are experiencing some outages due to a power outage, causing fulfillment delays. We expect the warehouse systems to be operational by this afternoon, but expect the fulfillment delays to likely run through the weekend. Thank you for your patience as we navigate this issue.
May 4, 10:41 PDT