U.S. Export Shipments to Hong Kong
Incident Report for Shipwire
Monitoring
Please be informed that Hong Kong will now be considered as part of China under the Export Administration Regulations (EAR). Due to the U.S. export (EEI) filing requirements from the EAR, we will no longer be able to support outbound shipments from our U.S. facilities to Hong Kong until further notice. This change will be implemented in the Shipwire Platform on December 30, 2020.

Also, as a continuation of the changes imposed in the Shipwire Platform on June 29, 2020, outbound shipments from our U.S. facilities to the destination countries of China, Russia or Venezuela are unable to be supported until further notice.

Please contact your account manager or our customer care team at customercare@ingrammicroservices.com with any questions or concerns.
Posted Dec 30, 2020 - 12:09 PST
This incident affects: Carriers (DHL eCommerce (Global Mail), FedEx, UPS, USPS).