Please be informed that Hong Kong will now be considered as part of China under the Export Administration Regulations (EAR). Due to the U.S. export (EEI) filing requirements from the EAR, we will no longer be able to support outbound shipments from our U.S. facilities to Hong Kong until further notice. This change will be implemented in the Shipwire Platform on December 30, 2020.
Also, as a continuation of the changes imposed in the Shipwire Platform on June 29, 2020, outbound shipments from our U.S. facilities to the destination countries of China, Russia or Venezuela are unable to be supported until further notice.
Please contact your account manager or our customer care team at firstname.lastname@example.org
with any questions or concerns.