Orders not importing into Shipwire for some merchants

Incident Report for Shipwire, A CEVA Logistics Company

Resolved

The issue has been confirmed as resolved. Once again, we apologize for any inconvenience this may have caused

Posted Jan 10, 2018 - 16:08 PST

Monitoring

We discovered an issue where some merchants with orders ready to be fulfilled by the Shipwire platform were not imported from their shopping carts. We have fixed the issue and imported any orders that may have been impacted by it. We will continue to monitor order flow and apologize for any inconvenience this may have caused.

Posted Jan 10, 2018 - 11:23 PST