Orders on the Shipwire Platform Not Dropping Earlier

Incident Report for Shipwire, A CEVA Logistics Company

Resolved

This morning, October 5, from 5:30 a.m – 8:30 a.m. PST, orders from the Shipwire platform were not dropping to various US warehouses. 2000 orders were impacted. This issue has been resolved and these orders have now dropped. If we receive any additional information regarding the issue, we will provide updates here. If you have any questions, please contact customercare@ingrammicroservices.com.

Posted Oct 05, 2018 - 09:46 PDT

This incident affected: Warehouses (Rancho Cucamonga, Mira Loma, CA, Carrollton, TX, Millington, TN, Carol Stream, IL, New Lenox, IL, Lancaster, PA, Jonestown, PA) and Merchant portal (www.shipwire.com).