Shipwire, A CEVA Logistics Company Status - Delayed tracking scan for USPS orders from Jan 8

Delayed tracking scan for USPS orders from Jan 8 - Jan 11 out of Millington, TN

Incident Report for Shipwire, A CEVA Logistics Company

Resolved

The issue with delayed pickups from USPS has been resolved. Thank you for your patience. For any questions or concerns, please contact customercare@ingrammicroservices.com.

Posted Jan 28, 2019 - 15:20 PST

Investigating

We have identified an issue with January 8 - 11 orders tendered to USPS from our Millington, TN warehouse still showing no tracking scan or "Pre-Shipment" status. We are investigating the issue with USPS. We recommend using standard services (FedEx and UPS) for shipping out of Millington until the issue has been resolved. For any questions or concerns, please contact customercare@ingrammicroservices.com.

Posted Jan 14, 2019 - 15:13 PST

This incident affected: Warehouses (Millington, TN) and Carriers (USPS).