Customer payments via PayPal are not reflecting in the Shipwire Platform due to our verification process with PayPal. Our engineering team is actively working to resolve this issue.
If you are experiencing any orders on hold for insufficient funds due to this issue, please send an email to firstname.lastname@example.org
including a screenshot and PayPal transaction ID of your funds to your Shipwire account. We will review and temporarily match funds until this is issue is resolved. We appreciate your patience.