Waalwijk, NLD Warehouse Order Processing Issue

Incident Report for Shipwire, A CEVA Logistics Company

Resolved

This incident has been resolved.

Posted Mar 12, 2020 - 12:15 PDT

Monitoring

Due to the recent move from Tilburg to Waalwijk, we encountered an internal issue with our warehouse system which has caused some of the orders to show processing when they have been shipped physically. We are working with the site and their IT team to resolve this by EOD 1/28. Thank you for patience. For any questions or concerns, please contact customercare@ingrammicroservices.com.

Posted Jan 28, 2020 - 08:35 PST

This incident affected: Warehouses (Tilburg, NLD, Waalwijk, NLD).