Appointment Needed at Redlands, CA Warehouse for ASNs Containing Two or More Pallets

Incident Report for Shipwire, A CEVA Logistics Company

Resolved

Please continue to schedule appointments for any orders of 2 pallets or more.

Posted Dec 16, 2018 - 14:28 PST

Identified

For shipments currently in transit to the Redlands, CA Warehouse, Advanced Shipping Notices (ASNs) containing 2 or more pallets need to have a scheduled appointment or will be refused. In the Receiving Guide, we list that 2 pallets or more must have an appointment, however, when generating an ASN it will state for 8 pallets or more. Please book an appointment immediately through SW_Inbound@performanceteam.net. If you have any questions, please contact customercare@ingrammicroservices.com.

Posted Oct 04, 2018 - 14:44 PDT

This incident affected: Warehouses (Rancho Cucamonga).