Order Flow to Lancaster and Redlands Issue Encountered

Incident Report for Shipwire, A CEVA Logistics Company

Resolved

This incident has been resolved.

Posted Dec 19, 2017 - 08:44 PST

Monitoring

We have restored order flow to the Redlands and Lancaster facilities. Orders impacted by this issue have been sent to the warehouse and we will continue to monitor this to ensure that orders are going out to the warehouses as expected. We apologize for any inconvenience this may have caused.

Posted Dec 18, 2017 - 20:51 PST

Investigating

We have discovered that order flow to Redlands and Lancaster has encountered an issue and it is preventing orders from submitting to the warehouse. We do not anticipate at this time that this will disrupt orders from shipping out on time tomorrow. We are currently looking into the issue and will provide updates shortly.

Posted Dec 18, 2017 - 18:09 PST

This incident affected: Warehouses (Rancho Cucamonga, Lancaster, PA).