Potential server errors November 19 at 8pm PST

Incident Report for Shipwire, A CEVA Logistics Company

Resolved

This incident has been resolved.

Posted Nov 25, 2018 - 16:47 PST

Monitoring

Tonight at 8:00 pm PST merchants may experience server errors for several seconds to a minute. It this occurs, please retry the operation you are attempting to perform and this should result in normal responses. For any questions, please contact customercare@ingrammicro.com.

Posted Nov 19, 2018 - 15:26 PST

This incident affected: API (Legacy XML API (API v1), REST API (API v3), Webhooks) and Merchant portal (Beta, Dashboard, Merchant Application, Search, www.shipwire.com).